This extension allows you to automatically collect survey responses that rate your agent’s performance on a ticket. The add-on offers four different methods to collect satisfaction ratings from your customers: Send a survey X minutes/days after a ticket is closed. The user will click a survey link and fill out…

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Version:  1.0.8

This extension allows you to automatically collect survey responses that rate your agent’s performance on a ticket. The add-on offers four different methods to collect satisfaction ratings from your customers: Send a survey X minutes/days after a ticket is closed. The user will click a survey link and fill out…

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